Monday, 6 April 2009

Compromise

We arrive at the scene carefully picking our way through the traffic to the lay by. There is a lot of activity going on.

2 lorries are sat in the lay by with a large trailer looking out of place in between the two. It looks like it belongs to the truck blocking the road.

The traffic officer in charge leads us to the cabin of one of the lorries. A female driver is sat looking pale and in pain.

"Hi there, whats happened?"

It seems she was sat in the lay by having a well earned rest on her drive down from Inverness when something hit her from behind. That something it turns out was the out of place trailer. It had become detached from the lorry at approximately 40 mph and had slammed into the trailer of the stationary wagon.

My mind wonders to the scene this would have been had the trailer not hit the lorry but taken out some cars on the carriageway.................... I decide it doesn't bear thinking about and should just be thankful for this outcome, although I'm not sure our patient would agree right now.

"Where are you sore?"
"I lurched forward as I'd taken my belt off and hit the bottom of my ribs and breastbone on the steering wheel. Its really sore to breath in too deep."

I can see this is biggest problem she has, wincing every time she tries to take a deep breath. I put some oxygen on her. I want to listen to her chest but there in no point in the cab as its too noisy. It'll have to wait.

"Do you have any pain in your neck or back?"
"A little in my neck, it feels stiff rather than painful"

I look down out the cab and it becomes apparent a manoeuvre to board her in the cab would be far to dangerous for everyone involved. The mechanism of injury and the fact she has neck stiffness dictates I need to immobilise her by the best means possible.

I get a collar on her in the cab, its a quick and simplistic solution for the mean time. The oxygen and collar are taking care of her chief complaints. My main concern is her difficulty breathing.

We manage to bring the ambulance closer to the truck's cabin, I ask SoItIs* to put the board onto the trolley bed. We planned to help the patient down from the cab while controlling any neck movement as much as possible. Its seems to work well, with a few more hands found in the traffic police.

We carefully start to help the patient lower on to the spinal board.

"I can't lay like this, it makes the breathing worse, I can't lay down it hurts too much" I can see its causin her an awful lot of discomfort even trying to lay flat.

Right.

We need to immobilise her painful neck, which she now informs us has pain shooting into her head, but we also need to protect her breathing. Hmmmmm.........?

I come to a decision and move the trolley bed so she is positioned for optimal breathing. ABC's right? Breathing is my priority, the other stuff we can work around. Rolled up blankets are placed either side of her head to keep it in position and taped into place. I ask the patient to try her best to keep looking out the back window to keep her head in line. Its the best compromise I can some up with.

I set about having a look and feel of her lower rib cage, a quick listen doesn't suggest a pneumothorax (punctured lung) but I take a full set of obs and keep a close eye on her condition. The ECG looks normal, if a little fast, but it looks like the strike to her sternum hasn't sent her heart into an odd pattern.

On arrival at Holy Hospital I wheel the patient through to triage delighted to see Smiler* behind the desk (seriously in all my time going there I have not seen her crack a smile once).

She looks up then stands up to look over the desk. The look she gives the immobilisation I've had to improvise says "What have these idiot paramedics done now?" a sigh and a role of the eyes completes the show of distaste for my ingenuity.

"Would you like a hand over to explain why the patient is immobilised in this way or do you just want to make up your own mind that we're stupid now?" I was not in the mood for this kind of attitude today. I'm not usually this cheeky preferring not to rock the boat but sometimes it just niggles at you a little too much.

A raise of the eyebrows and nod of the head tells me to go round to Majors where I hand over to a nurse who patiently listens to my handover and explanation of the patients problems. She gives us a smile and a thank you while busying herself with the patients obs. See its not difficult is it?



I truly think that A&E nurses and doctors should be required to come out on the road with ambulance crews to witness the decisions, compromises and difficult manoeuvres we have to make when dealing with a patient in a non-clinical environment.

Then maybe the minority wouldn't be so quick to dismiss us when we bring in something unusual and not wrapped and packaged for them in the standard way.

15 comments:

James UK said...

Very good idea, and that could apply to so many roles and jobs, and not just in the Ambulance service.

Just look at how many loony decisions are made, effecting millions of people's lives, by just one person, who sits behind their little desk all day, never once going and "getting their hands dirty" on the "shop floor".

Anonymous said...

Try explaining why your serious RTA casualty is perched on top of the trolley cot on all fours "doggie style" Luckily so unusual (and his behaviour continued into resus) that no-one questioned it. Sometimes you just gotta do what you can for the greater good! :)

uphilldowndale said...

Do A+E staff not go out on the road with you as part of their training?
It sounds as though they not only lack experience, but imagination. I suppose they are used to a much more 'controlled' environment than you work in; where every patient is 'delivered' to them in a specific way, I would think your job would be well out of their comfort zone

Louise said...

Anon............

Doggy style??? Any chance of being able to elaborate why?

UHDD..................

I have not heard of any of our A&E staff going onto an ambulance and it certainly doesn't form any part of their formal training.

I think even having a half day training course, not necessarily on the road but with ambulance staff giving them scenario's of what we deal with and seeing how they cope. All it needs is a better level of understanding of what we face.

It goes both ways though. I look forward to my week in A&E doing the cannulation training to get a better idea of what they deal with as well.

Mart said...

Do you carry KEDs or anything similar up your way? They can be quite useful in said situation.

Constable Confused.com said...

I go back years to my basic training in the RAF when doing first aid. We were taught all the CPR etc for the time (why does it change?) and how to deal with potential casualties with broken ribs and various other injuries. One of the questions stated how do you seat a person who has multiple injuries but is still conscious. Numerous replies, recovery position, imobilise them etc. I said that as long as they were comfortable and breathing then that was probably best. I was right and then got picked for every single demonstration that followed including injecting myself with a combo-pen during the chemical warfare phase of training. I was known as the gobby region edited who was good at first aid. Thankfully with the combo pen it was inert but I was lying on the ground expecting to be pierced by the needle from hell! It went click and no needle.
Sorry got distracted there but it is the patient who tells you they are comfortable when they are conscious if "procedure" then makes them uncomfortable or in pain then there is something wrong. Do A+E staff expect a ribbon and no blood too?

Sorry if this doesn't make sense.

Regards.

MarkUK said...

I've met a crew with an A&E nurse as an observer.

D said...

Some nurses and student doctors observe in our patch but I dont know if its part of their training or not.

I do agree that A/E staff should do some time with the crews tho. I also think control staff should to. Tho I think all A/E crews should do a shift in emdc as well.

Both crew and control staff would benefit from seeing what the others do.

Anonymous said...

I remember being screamed at in the middle of a very busy A&E by a senior nurse (whom I assume was *very* closely related to Smiler - her evil twin prechance?) for the "crime" of walking an ambulatory patient into her department wearing a neck collar. Hands on hips, she berated my partner and I because 'any patient requiring a neck collar also needs full immobilisation etc etc and what sort of sorry excuse for Paramedics were we anyway?'
Like you, I was in no mood for her that day, so she received my reply in precisely her tone and volume - okay, so maybe 10 decibels louder :-)
The patient had a dressing on his left wrist to cover the very small and unimpressive cut left by his attempt to self harm, the neck collar was there to stop the aliens invading his body!
The patient was high, suicidal and completely off his rocker - he started kicking off 2 minutes into a 20 minute transfer, screaming that the aliens were in his head and were about to invade his body, all the while becoming more and more agressive.
Having an inspirational moment, I informed him that "we've been seeing a lot of that lately and have exactly the right defence - here, let me put this alien blocker on you, that way they will be trapped in your head and the Doctors can easily remove them as long as they haven't moved down lower".
Not only did he buy into it, he was as meek as a lamb the whole trip and very grateful.

The dressing down Smiler mark II got from me that day lived on in the collective A&E memory for ages - and meant she steered well clear of me for the rest of her stay at that A&E.

Sometimes I think that 'creative solutions' are what makes us better than most - other times I just take my dried frog pills regularly :-)
Terri

Louise said...

Mart........

Yes we do carry KED's, in hind sight that may have worked but also to get full immobilisation with the KED may have caused more pain to her breathing as well.


We have had people from control come out to observe as well and I would like to go into control one day to see the otherside. As always a little understanding about what we all face in our 'day job' goes a long way

Its good to hear that there are A&E staff going out and making the effort to see what crews do.

D said...

Louise I would just ask your control for a visit. Most Despatchers like having crew visit especially if you take biscuits :-)

James UK said...

"KED";

http://en.wikipedia.org/wiki/Kendrick_Extrication_Device

/QUOTE

"The Kendrick Extrication Device (KED) is a device that is used in vehicle extrication to remove a patient from a motor vehicle. A KED is generally only used on stable patients; unstable patients are extricated with rapid extrication techniques without applying a KED.

A KED is used in conjunction with a cervical collar to help immobilize a patient's head, neck and spine in the normal anatomical position (neutral position). This position helps prevent additional injuries to these regions during vehicle extrication.

A KED wraps a person's head, back, shoulders, and torso in a semi-rigid brace, immobilizing the head, neck and spine. Typically there are two head straps, three torso straps, and two legs straps which are used to adequately secure the KED to the patient. Unlike a back board, the KED uses a series of wooden or polymer bars in a nylon jacket, allowing the responders to immobilize the patent's spine and neck, and remove them from the vehicle/confined space. KEDs can also be used to fully immobilize pediatric patients.

Once the KED is slid in behind the patient a mnemonic is often employed to ensure the straps are secured in a specific order.

My Baby Looks Hot Tonight reminds the order of: Middle, Bottom, Legs, Head, Top"

/ENDQUOTE

Anonymous said...

Did you do a follow up? sounds like your pt might have been having a cardiac tamponade?

sparrowmict said...

I love it. I'll be sure to send you an application we need more medics like that with our ER nurses. Too many folks lose sight of taking care of the pt and focus on the book. Any time you want to hop across the pond we would be glad to host you for a some ride alongs and a shift in dispatch (seeing as how I do both) Keep up the good work.

Raymond
Paramedic OKC, OK USA

Louise said...

Anon...........

Patients symptoms on further investigation didn't suggest Cardiac Tamponade and as far as I know from the A&E staff at the time she was suffering with fractured ribs, thankfully not a flail segment. The neck injury turned out to be whiplash.

Sparrowmict............

Careful, I may take you up on that!!

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